{"id":59,"date":"2008-04-20T18:14:40","date_gmt":"2008-04-20T17:14:40","guid":{"rendered":"http:\/\/www.b3rt.nl\/weblog\/?p=59"},"modified":"2011-03-07T19:30:13","modified_gmt":"2011-03-07T18:30:13","slug":"interactieontwerp-ticketing-systeem","status":"publish","type":"post","link":"https:\/\/b3rt.nl\/weblog\/portfolio\/interactieontwerp-ticketing-systeem.html","title":{"rendered":"Interactieontwerp: Ticketing-systeem"},"content":{"rendered":"<p>Om de afhandeling van service gerichte vragen van klanten beter te stroomlijnen en vooral ook om deze beter in kaart te brengen, heb ik voor Ras Informatisering het grafisch en interactieontwerp gedaan voor een eigen ticketing-systeem.<\/p>\n<p><!--more--><\/p>\n<figure><img decoding=\"async\" src=\"http:\/\/www.b3rt.nl\/weblog\/wp-content\/uploads\/2008\/04\/20\/ri-serviceportal-login.jpg\" alt=\"login pagina\" \/><figcaption>Aanmelden.<\/figcaption><\/figure>\n<figure><img decoding=\"async\" src=\"http:\/\/www.b3rt.nl\/weblog\/wp-content\/uploads\/2008\/04\/20\/ri-serviceportal-tickets.jpg\" alt=\"Tickets\" \/><figcaption>Openstaande tickets.<\/figcaption><\/figure>\n<figure><img decoding=\"async\" src=\"http:\/\/www.b3rt.nl\/weblog\/wp-content\/uploads\/2008\/04\/20\/ri-serviceportal-read.jpg\" alt=\"Reading tickets\" \/><figcaption>Discussie\/voortgang in een ticket.<\/figcaption><\/figure>\n<figure><img decoding=\"async\" src=\"http:\/\/www.b3rt.nl\/weblog\/wp-content\/uploads\/2008\/04\/20\/ri-serviceportal-create.jpg\" alt=\"Add new ticket\" \/><figcaption>Nieuw ticket aanmaken.<\/figcaption><\/figure>\n","protected":false},"excerpt":{"rendered":"<p>Om de afhandeling van service gerichte vragen van klanten beter te stroomlijnen en vooral ook om deze beter in kaart te brengen, heb ik voor Ras Informatisering het grafisch en interactieontwerp gedaan voor een eigen ticketing-systeem.<\/p>\n","protected":false},"author":2,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[10],"tags":[],"class_list":["post-59","post","type-post","status-publish","format-standard","hentry","category-portfolio"],"_links":{"self":[{"href":"https:\/\/b3rt.nl\/weblog\/wp-json\/wp\/v2\/posts\/59","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/b3rt.nl\/weblog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/b3rt.nl\/weblog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/b3rt.nl\/weblog\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/b3rt.nl\/weblog\/wp-json\/wp\/v2\/comments?post=59"}],"version-history":[{"count":2,"href":"https:\/\/b3rt.nl\/weblog\/wp-json\/wp\/v2\/posts\/59\/revisions"}],"predecessor-version":[{"id":493,"href":"https:\/\/b3rt.nl\/weblog\/wp-json\/wp\/v2\/posts\/59\/revisions\/493"}],"wp:attachment":[{"href":"https:\/\/b3rt.nl\/weblog\/wp-json\/wp\/v2\/media?parent=59"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/b3rt.nl\/weblog\/wp-json\/wp\/v2\/categories?post=59"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/b3rt.nl\/weblog\/wp-json\/wp\/v2\/tags?post=59"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}